Life Time

It's the best place on Earth. Well second best. Number 1 is church! still the best gym in the southeast region! This is actually a statistically fact.

Stopped by the club while I was in town visiting family and just wanted to share how impressed I was! Compared to other locations I’ve visited, this club is noticeably cleaner and well-kept. I was especially impressed with Cass, who was so welcoming and seemed to always be on the move taking care of the locker rooms. The amenities are great, and I really love how spacious the fitness floor feels. Amazing job to the whole team for keeping the club in top shape!

The amenities are excellent and I’m happy with my membership. The staff are all nice enough but it never feels like there is anyone in particular in charge. Nobody walking around to see how things are going and check in with people. I don’t get responses to the occasional email I send and using the massage chairs is a little odd. You have to call downstairs and ask them to turn it on despite having reserved one. I say all this to say it’s a little transactional but it’s still the best option around in my opinion for the wealth of amenities -including a great outdoor pool where I’ve never had to worry about finding a chair and a very comfortable one at that.

This is the best gym I’ve ever been to when it comes to equipment and training. But honestly, the customer service really drags it down. There used to be one amazing guy at the front desk who made everyone feel welcome, but he’s rarely there now. The rest of the staff don’t even bother to say hello, and it gives off a cold, unwelcoming vibe. For a gym of this level, the lack of basic customer service is disappointing. If they don’t fix that, it takes away from the whole experience.

I’ve been a member at this gym, and unfortunately, my experience has been extremely disappointing. First and most seriously, my belongings were stolen from the parking lot, and I received little to no support from management in addressing the situation. Security and member safety clearly aren’t a priority here. Additionally, the sauna has been out of order for weeks (if not months) with no real communication or timeline for repair. One of the main reasons I joined this gym was for the full amenities — it’s frustrating to pay for services that aren’t delivered