Cascade Athletic Club - Vancouver

The front desk is super duper welcoming! I forgot my towel, first time ever!! The kind front desk agent PUG, went in the back and brought me a towel from the dryer !!! I belong to 5 clubs in Washington and Oregon and the desk staff at Fisher's Landing is stellar!!! Gresham has some awesome desk agents, too. However, in my humble opinion, Fisher's Landing has them beat because they ALL consistently focus on the members who come and go. They smile and keep the line moving . Awesome human beings you hired!! Molly and Max are always working very hard at keeping the pool areas and club looking squeaky clean, which is a non stop job!! and Kate and Nate are great supervisors. Nate ironing out the guests when they forget to keep an eye on their children... Thank you again!

I had signed up online for a free trial pass to to with my friend who already has a membership, she told me to log in on the self check in tablet/kiosk. While I was logging in a lady at the front desk with long blonde curly hair was so rude! She yelled, “excuse me?! What are you doing? Who are you here with?!” Then proceeded to tell my friend I needed to pay $20 for a day pass when I had signed up online already for the 3 day trial. I understand there a processes or protocols but there are ways to speak to a customer as a staff working at a gym. Not good customer service at all. She was very rude & was even glaring at me. They need to teach her some good customer service… This was my experience & I am aware of that. I wish it was better. I wouldn’t feel good going back.

Haven’t even stepped foot in yet & already giving this place a 10/10! Called to inquire about a membership & just some general pricing/questions. All of the staff were very nice and pleasant over the phone. One thing that I really appreciated was there was no pressure at all. I even asked about when I could come in to tour the facility and it was very much “come at your own leisure” & no follow up questions trying to get my information or pressure me to come in. 🙌

Cascade Athletic Club is truly one of the best gyms I’ve ever been a part of! The atmosphere is always welcoming and has a real sense of community — it’s family friendly and everyone from the staff to the members makes you feel right at home. The manager, Jacob, is extremely involved and genuinely friendly. You can tell he cares about the members and keeps everything running smoothly. The trainers, Paige and AJ, are fantastic — they’re kind, encouraging, and always ready to help you reach your goals. The facility itself is always spotless. You constantly see people cleaning and keeping things tidy, which makes working out here that much more enjoyable. If you’re looking for a gym with great people, a positive environment, and a true community feel, Cascade Athletic Club is the place to be! 💪

Cascade Athletic Club is the best fitness center I have belonged to. It's VERY CLEAN, great equipment, and the cleanest well maintained showers & Pools. I do personal training sessions with Becky Dolan - EXCELLENT (I started working with her about 10 months ago and seeing great results). She is very knowledgeable on physiology and body mechanics, a wide variety of exercise routines, selecting the right routine to support my goals and also be gentle on the body parts I've injured throughout my rambunctious life! Old injuries have improved or healed since working with her. She is very personable, encouraging, kind, and straight forward. It's a joy to work with her. Best trainer I have ever worked with (and I've worked with several through the years).