Bay Club Gateway

I joined recently and loving the experience so far! I really hope they don’t increase prices because is the max I can afford :) Tennis courts are amazing! App works well to book courts! Swimming pool is really nice and often empty lanes! Pickleball community is there for likeminded. Stuff is friendly and easy going! Thanks for your hard work

Been a member for years and the club is FANTASTIC. If you’re an SF resident looking for a summertime (or anytime) private space for tennis, pickleball, pool, relaxing, etc this is the place. I regularly bring guests from out of town and they’re always impressed with the cleanliness, friendliness of the staff, and dozens of seasonal activities/events. they provide to the guests and members. A VERY special shoutout to the club manager, Jake, who rallied the troops when I thought I had an item stolen (only to find that I had just misplaced it 😂). He took my request seriously from the start and personally turned over every towel and flip flop at the club to find my “missing” item. Staff are an absolute treat - you can’t find a better/safer club for the price in SF!

I have had the worst experience with Bay Club. This is my first negative review I’ve ever written in my life, a reflection of how insanely horrible this place is. We cancelled our membership within the refund window on Feb 17th with Robert Whitney. It is April 2nd and I am STILL receiving invoices and have not received my refund. I have continued to receive invoices and radio silence from Robert and Bay Club. If you are thinking of joining this gym, avoid making a HUGE mistake. We didn’t think the membership was worth the value, ROI was not there. After this ordeal, we feel grateful we dodged a bullet.

This is my health club for many years, and I love it a lot! It is an oasis in the city, offering 2 swimming pools, tennis, pickleball, fitness machines, lots of seating area, and all sorts of fitness, dancing, and yoga classes at the big Bay Club San Francisco.

By next year the rate will be 265$ dollars at the rate it’s going. Was just 115 a month 2 years ago. Some modest improvements to the decent/above average facilities recently but nothing close to justify just shameless money grab to pad business and profits for new expansions on the back of the members they are pricing out. Recovery room is often closed early and staff are quick to push you out the door 10-15 mins before they close. Y’all aren’t equinox. Non existent customer service over email or phone, and in person always given the run around by the unhelpful teenagers at the front desk.